SERVICE SUPPORT

ASEA Power’s broad network of trusted service providers are strategically located in main ports across the globe to provide the support you need when you need it. In addition, factory technical support is available by phone around the clock, ensuring you’re never without access to an experienced support professional.

With more than 30 years of combined marine experience, ASEA Power is here to help.

LOCATE AN AUTHORIZED SERVICE PROVIDER

Check on the status of an existing ticket, create a new ticket, or visit the Help Center.

WARRANTY INFORMATION

Click the link below to view our warranty packet.

AUTHORIZED SERVICE PROVIDERS

Our authorized service representatives are located in ports around the world. Contact your nearest representative from the list below for assistance with your ASEA Power Systems product.

ABC Systems LTD

Dubai, United Arab Emirates
97-150-626-8360

ACTECNA

Mandelieu, France
33 6 12 0737 10

Electec

Netherlands Antilles, Caribbean
721-544-2051

Electrical Marine

Phuket, Thailand
66-76-272-177

Energy Solutions

Kent, United Kingdom
44-16-34-29-0772

E-Tech Yachting

Mallorca, Spain
34-6-70-30-00-70

IMED

Auckland, New Zealand
64-21-30-3399

Island Marine Electric

Fort Lauderdale, Florida (US)
954-524-3177

Labea Yachting

Athens, Greece
30-693-4305364

Marigothill St Lucia

St Lucia, Caribbean
1-758-285-3266

Marionics

Antigua, Caribbean
1-268-727-1463

Maritec Servicos Natuicos ME Maritec

São Paulo, Brazil
1-954-609-3004

Meta Yacht

Tuzla, Turkey
30-693-4305364

Newport Shipyards

Newport, Rhode Island (US)
401-808-4534

Ocean Electrics

Queensland, Australia
61-7-5502-9333

Oceanos

Mazatlan, Mexico
52-669-985-0779

RH Marine

Schiedam, Netherlands
31-10-487-1911

Ship N Shore

Sydney, Australia
61-(0)-411-266-211

Shore Power Services

Toulon, France
33-67-603-4875

Shore Power Services ME

Dubai, United Arab Emirates
971-(0)-507-146-561

Sure Power

Tortola, British Virgin Islands
284-340-5203

TriPower

Singapore, China, Hong Kong, Taiwan, Thailand, Maldives, Indonesia
(65)-6861-1188

Viking Service Center

Riviera Beach, Florida (US)
561-493-2800

Ward's Marine

Fort Lauderdale, Florida (US), Riviera Beach, Florida (US)
561-863-7100

Woodside Marine

Jamestown, Rhode Island (US)
401-835-6400

AUTHORIZED SERVICE REPS

Our authorized service representatives are located in ports around the world. Contact your nearest representative from the list below for assistance with your ASEA Power Systems product.

ABC Systems LTD

Dubai, United Arab Emirates
97-150-626-8360

ASEA Nautica

La Spezia, Italy
39-348-2606558

Electec

Netherlands Antilles, Carribean
721-544-2051

Electrical Marine

Phuket, Thailand
66-76-272-177

Energy Solutions

Kent, United Kingdom
44-16-34-29-0772

E-Tech Yachting

Mallorca, Spain
34-6-70-30-00-70

IMED

Auckland, New Zealand
64-21-30-3399

Island Marine Electric

Fort Lauderdale, Florida (US)
954-524-3177

Labea Yachting

Athens, Greece
30-693-4305364

Marigothill St Lucia

St Lucia, Caribbean
1-758-285-3266

Marionics

Antigua, Caribbean
1-268-727-1463

Maritec Servicos Natuicos ME Maritec

São Paulo, Brazil
1-954-609-3004

Meta Yacht

Tuzla, Turkey
30-693-4305364

Newport Shipyards

Newport, Rhode Island (US)
401-808-4534

Ocean Electrics

Queensland, Australia
61-7-5502-9333

Oceanos

Mazatlan, Mexico
52-669-985-0779

RH Marine

Schiedam, Netherlands
31-10-487-1911

Ship N Shore

Sydney, Australia
61-(0)-411-266-211

Shore Power Services

Toulon, France
33-67-603-4875

Shore Power Services ME

Dubai, United Arab Emirates
971-(0)-507-146-561

Sure Power

Tortola, British Virgin Islands
284-340-5203

TriPower

Singapore, China, Hong Kong, Taiwan, Thailand, Maldives, Indonesia
(65)-6861-1188

Viking Service Center

Riviera Beach, Florida (US)
561-493-2800

Ward's Marine

Fort Lauderdale, Florida (US), Riviera Beach, Florida (US)
561-863-7100

Woodside Marine

Jamestown, Rhode Island (US)
401-835-6400

INTERNATIONAL POWER STANDARDS

Power standards vary from country to country. Reference the below list of international power standards to understand the power needs of your port destination.

Country Frequency Nominal Voltage
American Samoa 60Hz 120/240 or 277/480
Antigua 60Hz 230/400
Argentina 50Hz 220/380
Aruba 60Hz 127/220 or 115/230
Australia 50Hz 240/415 or 250/435
Azores 50Hz 110/190 or 220/380
Bahamas 60Hz 120/240 or 120/208
Bahrain 50HZ
60Hz
230/400
110/220
Balearic Islands 50Hz 127/220 or 220/380
Barbados 50Hz 115/230 or 115/200
Belgium 50Hz 220/380
Belize 60Hz 110/220 or 250/440
Benin 50Hz 220/380
Bermuda 60Hz 120/240 or 120/208
Brazil 60Hz 115/230 or 127/220 or 220/380
Brunei 50Hz 240/415
Bulgaria 50Hz 220/380
Burma 50Hz 230/400
Canada 60Hz 120/240 or 120/208 or 277/480
Canary Islands 50Hz 127/220 or 220/380
Cape Verde 50Hz 220/380
Cayman Islands 60Hz 120/240 or 120/208
Chile 50Hz 220/380
China (PRC) 50Hz 220/380
Columbia 60Hz 110/220 or 120/208 or 150/260
Costa Rica 60Hz 120/240 or 120/208
Cyprus 50Hz 240/415
Denmark 50Hz 220/380
Dominica 50Hz 230/400
Dominican Republic 60Hz 120/240 or 120/208
Ecuador 60Hz 120/240 or 120/208
Fiji 50Hz 240/415
Finland 50Hz 220/380
France 50Hz 115/230 or 115/200 or 220/380
Gibralter 50Hz 240/415
Greece 50Hz 220/380
Greenland 50Hz 220/380
Grenada 50Hz 230/400
Guadeloupe 50Hz 220/380
Guam 60Hz 110/220 or 120/208
Guatemala 60Hz 120/240 or 120/208
Haiti 60Hz 110/220 or 120/208
Honduras 60Hz 110/220 or 120/208
Hong Kong 50Hz 220/380
Ireland 50Hz 220/380
Israel 50Hz 230/400
Italy 50Hz 127/220 or 220/380
Jamaica 50Hz 110/220
Japan 50Hz
60Hz
100/200
100/200
Korea 60Hz 110/220 or 220/380
Kuwait 50Hz 240/415
Madagascar 50Hz 127/220 or 220/380
Malaysia 50Hz 240/415
Maldives 50Hz 230/400
Malta 50Hz 240/415
Martinique 50Hz 220/380
Mauritius 50Hz 230/400
Mexico 60Hz 127/220
Monaco 50Hz 127/220 or 220/380
Montserrat 60Hz 230/400
Morocco 50Hz 127/220 or 220/380
Netherlands 50Hz 220/380
Netherlands Antilles 50Hz
60Hz
127/220 or 220/380
120/240
New Caledonia 50Hz 220/380
New Zealand 50Hz 230/400
Norway 50Hz 230/400
Panama 60Hz 110/220 or 120/208
Philippines 60Hz 115/230
Portugal 50Hz 220/380
Puerto Rico 60Hz 120/240 or 120/208
St. Kitts 60Hz 230/400
St. Lucia 50Hz 240/415
St. Vincent 50Hz 230/400
Saudi Arabia 60Hz 127/220
Seychelles 50Hz 240/415
Sierra Leone 50Hz 230/400
Singapore 50Hz 230/400
South Africa 50Hz 220/380
Spain 50Hz 127/220 or 220/380
Sweden 50Hz 220/380
Tahiti 60Hz 127/220
Taiwan 60Hz 110/220 or 120/208
Thailand 50Hz 220/380
Togo 50Hz 127/220 or 220/380
Trinidad 60Hz 115/230 or 230/400
Tunisia 50Hz 127/220 or 220/380
United Arab Emirates 50Hz 230/400
United Kingdom 50Hz 240/415
Uruguay 50Hz 220/380
Venezuela 60Hz 120/240 or 120/208
Amer. Virgin Islands 60Hz 120/240 or 120/208