In a commitment to providing exceptional technical support to customers worldwide, MCE Marine Group has launched the ASEA Power Certified Authorized Service Provider program. The first training event, already attracting attendees from seven countries, will be September 17–21 at the company’s global headquarters in Huntington Beach, California, US.
The program will include classroom and hands-on instruction, including advanced troubleshooting on ASEA marine AC shore power voltage, frequency and phase converters. Attendees will also learn about new product developments focused on emerging technologies. ASEA service manager and application engineer Gabriel Vargas, and director of engineering Eric “Herm” Herman will lead the training. Sessions in other cities worldwide are being planned.
“Ensuring the level of ASEA Power technical support is commensurate with the sophistication of our products is critical to customer confidence. We’re enabling captains and engineers to rely on fully trained, certified technicians that are committed to excellence for ASEA Power installation and service,” said David Brown, MCE Marine president.
MCE Marine Group provides innovative power solutions to commercial, recreational and naval vessels around the globe. The company consists of ASEA Power Systems and Newmar DC Power Onboard.